Enhanced Customer Chat Dashboard:

We've upgraded the entire Customer Chat tab to make it more informative than ever before. As you exchange live messages, you can now simultaneously view key customer information including:

• Live activity feed (e.g. Cart Started, Cart Abandoned, Checkout Started, Reservation Requested, Ticket Completed)
• Customer profile (name, email, phone number, birthday
• Total spend history
• Total visit history

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Live Web Chat:

If your venue has an instant booking widget, we've added a built-in web chat feature that allows your customers to message you directly through your website.

• Customers will log in or sign up for Tablelist in order to send you a message
• Both web chat messages and SMS text messages appear on the widget and on the TablelistPro dashboard
• Just like before, you can instantly reply through TablelistPro

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