Guest Messaging & Chat for Venues

Less phone tag. More bookings.

Guests have questions before they book. The venues that answer fastest win the reservation. TablelistPro's built-in chat lets you text guests directly from your dashboard — so your team can confirm reservations, answer questions, and close sales without picking up the phone.

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Texts guests directly

Send and receive messages from your dashboard. No phone calls, no back-and-forth emails.

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Close bookings faster

Respond to inquiries in real time and convert more browsers into confirmed reservations.

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Team inbox

Your whole team can see and respond to messages. Know who said what and when.

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Chat history in your CRM

Every conversation is automatically tied to the guest's profile — searchable, forever.

View Messages

One inbox. Every guest conversation. New messages come in flagged and ready for a response. Work through them, close them out when resolved, and pull up the history anytime. Nothing gets missed, nothing gets lost.
Mobile check-in and Fast Pass payment screen in TablelistPro

Full team visibility

Full conversation view. Full team visibility. See the complete back-and-forth with every guest and exactly who on your team responded. No more "did anyone reply to this?" No more guests slipping through the cracks.
Mobile check-in and Fast Pass payment screen in TablelistPro

Convert inquiries into bookings

The fastest response wins the reservation. Guests shopping around don't wait. Built-in chat means your team can respond instantly from any device — turning a casual "what's the minimum for Saturday?" into a confirmed VIP booking before they message your competitor.
Nightclub event creation and ticketing tool in TablelistPro

Chat history in CRM

Every conversation lives on the guest profile. When a chat closes, it doesn't disappear. The full message history syncs to the guest's CRM profile automatically — so next time they reach out, your team has full context on who they are, what they booked before, and what was discussed.
vip table reservation management in tablelist

The fastest venue wins the booking.